About RXP

If running an outstanding contact centre is important to you, then RXP’s knowledge and experience can help you to make this a reality. Our consultants support your team to make the changes, which are then maintained in-house by you, so that the improvements are sustained. Many clients have seen the benefits of this consultancy partnership with increased ROI’s of 20%. Whether it is setting up a new operation, optimising the performance of an existing one or implementing outsourcing - our knowledge and experience can help you achieve excellence.

At RXP, the things that make us unique are:

• Our world class team of contact centre consultants who have the deep knowledge and experience to understand your needs, create a programme of change and deliver it
• Our approach of working closely with your management team to support you in making these changes stick
• The long term relationships that we build with international clients whose ROI from their contact centre has significantly increased as a result of our consultancy support
• Paul Weald, Managing Director of RXP, is one of the most experienced and respected contact centre consultants in the UK and is a judge at he European Contact Centre Awards
• The fact that RXP is an independent consultancy who work with you to implement the optimum solution for your needs

You can find out more:

About RXPerience as a company – our mission, our values and our consulting team
About our customers – understand the types of project we have worked on and what our customers are saying about us
RXP in the news – hear what the press are saying about RXP

Contact Us to find out how RXP can help you