About RXP

If running an outstanding contact centre is important to you, then RXP’s knowledge and experience can help you to make this a reality. Our consultants support your team to make the changes, which are then maintained in-house by you, so that the improvements are sustained. Many clients have seen the benefits of this consultancy partnership with increased ROI’s of 20%. Whether it is setting up a new operation, optimising the performance of an existing one or implementing outsourcing - our knowledge and experience can help you achieve excellence.

RXP is part of the The Panther Group, an independent UK Marketing and Communication Services Group. At RXP, the things that make us unique are:

• Our world class team of contact centre consultants who have the deep knowledge and experience to understand your needs, create a programme of change and deliver it
• Our approach of working closely with your management team to support you in making these changes stick
• The long term relationships that we build with international clients whose ROI from their contact centre has significantly increased as a result of our consultancy support
• Paul Weald, Managing Director of RXP, is one of the most experienced and respected contact centre consultants in the UK and is a judge at he European Contact Centre Awards
• The fact that RXP is an independent consultancy who work with you to implement the optimum solution for your needs

You can find out more:

About RXPerience as a company – our mission, our values and our consulting team
About our customers – understand the types of project we have worked on and what our customers are saying about us
About The Panther Group – the other companies that are part of our group
RXP in the news – hear what the press are saying about RXP

Contact Us to find out how RXP can help you