People at RXP

Established in April 2003, UK based consultancy RXP (named from the phrase “ouR eXPerience”) has grown quickly to establish ourselves as a leading management consultancy and solutions provider for the contact centre industry. The company provides specialist contact centre support enabling businesses to develop effective and sustainable customer operations within set timeframes and budgets. We help our clients to help themselves in order for them to deliver sustainable operations.

Whether it is setting up a new operation, optimising the performance of an existing one or implementing outsourcing - our knowledge and experience can help you achieve excellence.

Our dedicated team of consultants has gained unparalleled experience working on some of the most significant contact centre projects in the UK and Europe over the past 20 years, across both public and private sector organisations. This knowledge adds significant value to RXP’s offering and gives us substantial insight into the issues, challenges and opportunities associated with call centre management.

Find out more