Guide to Effective Communication & Management of Change

Guide to Effective Communication & Management of Change

In today’s world things are changing very rapidly, in part because of the development of technology. Change is now a fact of life and will continue to be so! We are all impacted by change and we each react to it differently. As Managers and Team Leaders we will be expected not only to cope with change ourselves, but to also drive or implement it as well. This can cause us immense challenge as we may have to deal with our own feelings during this period whilst ‘putting on a brave face’ to reassure our team members.

RXP have developed this guide based on their many years of experience in managing change projects for organisations in every business sector. One of the key factors in ensuring change is managed effectively is the communication and how it is handled. It is not just what is said, but how and when it is said that really matters.

 

Please select one of the purchase options below:

Title	Price £
Guide to Effective Communication & Management of Change	49.00	Add to basket
Guide to Effective Communication & Management of Change + 1 hours coaching	149.00	Add to basket
Build a Centre Guide package 3 guide package contains the following guides at a 25% discount: Guide to setting up a contact centre; Guide to location facilities and environment; Guide to Effective Communication and Management of Change	325.00	Add to basket
Centre Management Skills Guide package 4 guide package contains the following guides at a 25% discount: Guide to Effective Teams; Guide to Effective Communication and Management of Change; Guide to Mystery Shopping; Guide to effective Contact Management	225.00	Add to basket

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RXP Guides have been developed as Do-It-Yourself solutions that will allow you to implement real improvements to your own contact centre in a specific area.

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