Call Centre News from RXP

Here you can find out the industry news and announcements from RXP.

Foviance and RXP reveal how travel industry is failing to embrace multi-channel selling

30 September 2008

RXPerience and Foviance, the expert in digital customer experience, today announce the results of a study into multi-channel selling that highlights how the travel industry is losing revenues through poor multi-channel integration. view more >

RXP joins The Panther Group

11 August 2008

RXPerience today announces that it has joined The Panther Group as part of its plans to grow consultancy services view more >

All aboard as RXP supports the Call Centre Executive Forum

7 May 2008

RXP Managing Director Paul Weald today sets sail aboard the MV Oriana to run workshops and think tanks as part of the Call Centre Executive Forum view more >

RXP and Foviance study reveals Retail Industry is failing to embrace Multi-Channel Selling

19 March 2008

RXP and Foviance, the expert in digital customer experience, today unveil the results of a ground-breaking study into multi-channel selling in the UK. The study reveals that only a handful of retailers are managing to integrate their various sales channels effectively, and provide a consistent level of customer service across channels. view more >