RXP Article
RXP speaking at IDM course on Customer Retention
Paul Weald of call centre consultants RXP is supporting the Institute of Direct Marketing at their course on Customer Retention & Development Strategy on 17-18 April 2007 in Teddington, Middlesex.
There Paul will talk about Call Centre Planning and Positioning, identifying whyyour call centre is your secret weapon in the loyalty battle. He will explain how your call centre can be positioned to maximise customer loyalty.
Further details about the course can be found at the IDM website.
So if you are interested in finding out more about how RXP can help you develop your call centre then please Contact Us.
